• Inform us in advance when booking about any discomfort and apply for Priority Boarding Service.
• Customers with disabilities should wait in their vehicle while a guardian (only one person) presents their ID, verifies the vehicle type and license plate number, and receives the ticket.
• After receiving the ticket, proceed to the vehicle loading area and board the ship first via the stairs inside the ship, following the guidance of on-site staff.
• After ticket verification by the waiting crew, proceed to the designated seat using the stairs according to the guidance.
• Approximately 10 minutes before arrival in Jeju, an announcement will be made for vehicle disembarkation. Follow the guidance of the waiting crew to use the stairs, move to the vehicle, and begin disembarkation in order.

※ For priority boarding, customers with disabilities should arrive at the ticket office by 07:00 for 08:00 service and by 12:30 for 13:30 service.

• If you inform us that there are customers with disabilities at the time of ticketing, ticketing staff will assist the guardian (1 person) to board first with "Priority Boarding Service" before general boarding.
• Upon arrival in Jeju, disembark with the assistance of the waiting crew member when the disembarkation announcement is made.

• Inform us in advance when booking about any discomfort and apply for Priority Boarding Service.
• Customers with disabilities should wait in their vehicle while accompanying customers bring all passengers' IDs, verify vehicle type and license plate number, and receive the tickets.
• After receiving the ticket, proceed to the vehicle loading area and board the ship first via the stairs inside the ship, following the guidance of on-site staff.
• After ticket verification by the waiting crew, proceed to the designated seat using the stairs according to the guidance.
• Approximately 20 minutes before arrival in Jindo, an announcement will be made for vehicle disembarkation. Follow the guidance of the waiting crew to use the stairs, move to the vehicle, and begin disembarkation in order.

※ For priority boarding, customers with disabilities should arrive at the ticket office by 10:20 for the 11:00 departure to Jindo, and by 15:40 for the 16:20 departure to Jindo.

• If you inform us that there are customers with disabilities at the time of ticketing, ticketing staff will assist them to board first with "Priority Boarding Service" before general boarding.
• Upon arrival in Jindo, disembark with the assistance of the waiting crew member when the disembarkation announcement is made.

※ For departures from Jeju, the service may be restricted due to strict entry control and verification procedures by relevant authorities in visa-free areas. Please inform us at the time of booking if there are any customers with disabilities.